Hey!

I'm Katie, and I help growing businesses get the operational side of things under control.

Grove is a collective, which means you'll work directly with me, with trusted specialists brought in when a project needs skills outside my own.

ABOUT
the story

Seeing the whole picture.

Working in small business operations means wearing a lot of hats.

You're looking after operations, but you're also pulled into HR, accounts, IT, marketing and everything else that needs doing. It gives you a pretty good view of how a business actually runs, and where things tend to start going wrong.

Across multiple companies, I've seen the same patterns again and again. Data scattered across OneDrive folders. Old databases nobody fully trusts. Teams duplicating work because the right tools aren't in place. And I've seen the difference it makes when something dynamic replaces all of that.

That's why I started Grove. I wanted to focus on the unglamorous but important work of helping small businesses get their operations right, without adding unnecessary complexity along the way.

how i work

a few principles

Every business is different, but the way I approach work stays consistent.

01
start with good data

I'm a firm believer that good data is one of the most important things that makes a business grow. The systems I build are designed around clean, reliable data from day one.

02
built for how you work

No off-the-shelf templates. I take the time to understand how your team actually works, then build systems around that - not the other way around.

03
keep it practical

No bloated platforms or features that look cool but don't work for you. The best system is the one your team will actually use - simple, clear and built to last.

04
direct working relationship

You'll always work directly with me. When a project needs specialist support, I bring in trusted collaborators so you stay focused on your business.

Let's talk

If your business is growing and things are starting to get complicated.

Drop me a message or book a call. We can talk through what's happening now, where you're trying to get to, and where a bit of operational support could make things easier.